Everyday finds. Endless possibilities.   •   Delivery across Bangladesh

Delivery & order help

Physical delivery

We deliver physical products within Bangladesh after verifying payment. Delivery costs ৳60 inside Dhaka city and ৳120 outside Dhaka city. Savar, Keraniganj, Dohar and other areas outside the city use the ৳120 rate. Select the correct delivery area and enter your full address at checkout. The final delivery charge is shown before you place the order.

Delivery updates

Check My Account → Orders for order status. Contact support with your order number for dispatch and delivery updates, or if you need to correct your address.

Digital downloads

Digital-only orders have no shipping charge. After we verify your MFS payment and process the order, downloads are available through My Account → Downloads. Any download limits or expiry dates are shown with the file. Check the listing for file format and software requirements.

Missing, damaged or incorrect items

If an item or file is missing, damaged or incorrect, email info@e-store-bd.com or contact us on WhatsApp with your order number, a description and relevant photos where applicable. We will review the order and help resolve the issue.

Payment mistakes, returns and refunds

For a duplicate payment, cancellation, return or refund request, contact support with your order number and details so the request can be reviewed. Please contact us before sending an item back. Do not send a second payment to resolve an order problem.

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